Netflix stops playing after about a minute

I put Netflix on my iPhone to sleep (screen off) and lately whatever I’m listening to stops playing within about 60 seconds (it doesn’t give the symbol for paused, but it stops playing) and won’t play unless I skip ahead or back and then it’s fine for the rest of the show

[Re-Titled by Moderator]

Posted on Sep 19, 2021 6:01 AM

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1 reply

Community Specialist

Sep 20, 2021 6:26 AM in response to TazerFaceReal

Hello TazerFaceReal,

We understand that you’re having an issue with the Netflix app stopping while playing.

A few steps we can recommend:

Force close and relaunch the app Close an app on your iPhone or iPod touch

Restart your device Restart your iPhone

Apply any available app updates How to manually update apps on your Apple device

Delete and reinstall the app Delete apps on your iPhone, iPad, and iPod touch

Should the situation persist, next is to reach out to the app’s developers for additional assistance - How to contact an app developer

Thank you.

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Netflix stops playing after about a minute

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