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Level 1

4 points

redeeming gift cards

I had $20 in my iTunes account and redeemed a new $15 gift card just now and the $15 replaced the $20 rather than adding to it. In the past, when I redeemed a new card, it would simply add it to what balance was already there. I should have $35, but only have $15. I feel very cheated! What can I do?

MacBook Pro 13″, macOS 10.14

Posted on Sep 19, 2021 6:39 AM

Best reply

Niel

Level 10

727,145 points

Posted on Sep 19, 2021 6:42 AM

Log out of the iTunes Store, and then back in. If the balance doesn’t correctly update, click here and contact its staff.

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redeeming gift cards

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