Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

This Apple ID has not yet been used with the apple store

I can't sign in to my apple store - every attempt gest me to "This apple ID has not yet been used with the App store". I agreed to all terms and conditions, and have an active payment method in place. What should i do?


MacBook Pro 13″, macOS 11.5

Posted on Sep 19, 2021 12:26 PM

Reply
Question marked as Best reply

Posted on Sep 19, 2021 12:34 PM

You typically need to enter a credit card or other valid method of payment* even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' ( https://support.apple.com/HT203905 ) mentions, "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information." Note an extension of this: "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase." - from: What you can buy with your Apple ID balance --> https://support.apple.com/HT211187


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631



2 replies
Question marked as Best reply

Sep 19, 2021 12:34 PM in response to lmg3180

You typically need to enter a credit card or other valid method of payment* even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' ( https://support.apple.com/HT203905 ) mentions, "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information." Note an extension of this: "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase." - from: What you can buy with your Apple ID balance --> https://support.apple.com/HT211187


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631



Sep 19, 2021 12:31 PM in response to lmg3180

Hi there,


The message you are referring to is not an error and appears when the device is new and it's your first time visiting the App Store to download an app. After your first download, that message should go away.


If the issue persists, go into your Settings, click on your name, and then click on Media & Purchases. You can set up your account from there and provide a credit card or select the none option.

This Apple ID has not yet been used with the apple store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.