Apple TV shutting down

My Apple TV shuts off/disconnects anytime I turn my iPhone camera on. Why?

Apple TV 4K, tvOS 14

Posted on Sep 19, 2021 2:24 PM

Reply
1 reply

Sep 20, 2021 9:29 AM in response to Kevlar36

Hello Kevlar36,


Thank you for posting in the Apple Support Communities. We're sorry that you're experiencing an issue with Apple TV unexpectedly powering off, and we'd like to provide support.


To make sure this doesn't happen again, we suggest trying a few steps such as restarting your Apple TV. This steps sounds simple, but can help reestablish the connection.

How to turn off or restart your Apple TV


We also suggest making sure your device is fully updated. Here's how to update:

Update your Apple TV


From there, these additional steps may help:

If your Apple TV doesn't turn on


We hope this information is useful. Kind regards.

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Apple TV shutting down

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