Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

is the serial number on the aripod pro earpiece and on the charging case is same

the serial number on my right and left earpiece of airpod pro and on the charging case is different

but serial number on the box and charging case is same ....pls rply

iPhone 12, iOS 14

Posted on Sep 19, 2021 8:56 PM

Reply
5 replies

Sep 19, 2021 9:34 PM in response to adish33

Each airpod will have it's own serial number so if something happens to just one then you will only need the one serial number. Ex. Your left airpod just quit working you would only need to report the one number. However if they both quit working then you could give both serial numbers or the primary one that is on the case. Sometimes it's only one airpod that is needing repair and by having it's own number you only need to worry about the one number.

is the serial number on the aripod pro earpiece and on the charging case is same

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.