Apple ID

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Level 1

4 points

Apple ID

Hello everyone,

I’m facing a problem with my Apple ID

My iPhone is stolen as well as My SIM of My phone number

I contacted Apple support and asked for change the verification way to be receiving in My new phone number instead the devices because I don’t have another device with the same Apple ID

while I’m waiting the support to change my number, I got a Replacement of my lost number 
and tried to sign in to My Apple ID with a new iPhone but it shows that I don’t have any copy on the cloud, and I could not restoration any of my data
what can I do???

Posted on Sep 19, 2021 10:11 PM

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Answer 1

Best reply

Limnos

Level 10

412,585 points

Sep 20, 2021 7:27 AM in response to imaha177

I am getting lost with all the things you did and I have no idea what you are asking in the end, sorry. Are you in the middle of Account Recovery?

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Are you simply trying to restore your data by signing into iCloud?

Read/watch these links -->

Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184

or watch this video if you're using a Mac to do this:

https://www.youtube.com/watch?v=Jbp3gGTQygg

Related information:

Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch --> https://support.apple.com/HT210217

Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768

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Answer 2

imaha177 Author

Level 1

4 points

Sep 19, 2021 10:14 PM in response to imaha177

Hello everyone,

I’m facing a problem with my Apple ID

My iPhone is stolen as well as My SIM of My phone number

I contacted Apple support and asked for change the verification way to be receiving in My new phone number instead the devices because I don’t have another device with the same Apple ID

while I’m waiting the support to change my number, I got a Replacement of my lost number

and tried to sign in to My Apple ID with a new iPhone but it shows that I don’t have any copy on the cloud, and I could not restoration any of my data

what can I do??

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Apple ID

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