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Folder with question mark

The folder with question mark appears AFTER my MacBook Pro has been running, NOT at startup. It starts fine, but if I leave it dormant for an hour or more, the folder with question mark flashes and computer must be rebooted. This appears to be different from the common issue that people are having at startup. I followed the instructions for recovery (CMD R, CMD RV) but nothing has changed. Anyone have a solution? Thanks.

Posted on Sep 20, 2021 6:23 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2021 7:44 AM

ks0718 wrote:

The folder with question mark appears AFTER my MacBook Pro has been running, NOT at startup. It starts fine, but if I leave it dormant for an hour or more, the folder with question mark flashes and computer must be rebooted. This appears to be different from the common issue that people are having at startup. I followed the instructions for recovery (CMD R, CMD RV) but nothing has changed. Anyone have a solution? Thanks.


Sounds like your drive is working in a state of failure


If your Mac starts up to a question mark

https://support.apple.com/en-us/HT204323



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



1 reply
Question marked as Top-ranking reply

Sep 20, 2021 7:44 AM in response to ks0718

ks0718 wrote:

The folder with question mark appears AFTER my MacBook Pro has been running, NOT at startup. It starts fine, but if I leave it dormant for an hour or more, the folder with question mark flashes and computer must be rebooted. This appears to be different from the common issue that people are having at startup. I followed the instructions for recovery (CMD R, CMD RV) but nothing has changed. Anyone have a solution? Thanks.


Sounds like your drive is working in a state of failure


If your Mac starts up to a question mark

https://support.apple.com/en-us/HT204323



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Folder with question mark

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