You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Air-pods replacement

I lost one of my AirPods but the other one and the case are still with me, is there any cheap way to replace it?

Posted on Sep 20, 2021 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 9:48 AM

'AirPods and AirPods Case Replacement' --> https://support.apple.com/airpods/repair/service

- Includes replacement cost. Note the distinction between lost and damaged items. Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost or stolen. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


---

A set of replacement instructions for Airpods and cases with additional detail are also provided at the bottom of the support article: "How to find your lost AirPods, AirPods Pro, or AirPods Max" --> https://support.apple.com/HT207581


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

Or for specific components:

- Replace a lost AirPod --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0298&symptom_id=23360

- Replace a lost Charging Case --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0298&symptom_id=23361

- Replace a _damaged_ AirPod or Charging Case, click here --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0285


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827

1 reply
Question marked as Top-ranking reply

Sep 20, 2021 9:48 AM in response to Mariam-MS

'AirPods and AirPods Case Replacement' --> https://support.apple.com/airpods/repair/service

- Includes replacement cost. Note the distinction between lost and damaged items. Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost or stolen. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


---

A set of replacement instructions for Airpods and cases with additional detail are also provided at the bottom of the support article: "How to find your lost AirPods, AirPods Pro, or AirPods Max" --> https://support.apple.com/HT207581


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

Or for specific components:

- Replace a lost AirPod --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0298&symptom_id=23360

- Replace a lost Charging Case --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0298&symptom_id=23361

- Replace a _damaged_ AirPod or Charging Case, click here --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0285


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827

Air-pods replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.