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Help Please

I accidentally added $50.00 to my apple account and want it removed please. I meant to add cards instead and couldn't find that option. How do I remove that money from being charged to my card on file?


Posted on Sep 20, 2021 9:05 AM

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Question marked as Best reply

Posted on Sep 20, 2021 9:35 AM

You will have to ask Apple if they are prepared to do this for you. Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Best reply

Sep 20, 2021 9:35 AM in response to LisaH1026

You will have to ask Apple if they are prepared to do this for you. Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


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