You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i have to change my credit card number and have problems get into the system to make the change

i have to change my credit card number and i have problems getting onto the system to do it


iPhone 8 Plus, iOS 14

Posted on Sep 20, 2021 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 10:13 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



If you are having problems "getting into the system" you really need to tell us what problems. Is your iPhone turned on?


If you can't connect or sign in to iCloud - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 20, 2021 10:13 AM in response to jimerasotravel

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



If you are having problems "getting into the system" you really need to tell us what problems. Is your iPhone turned on?


If you can't connect or sign in to iCloud - Apple Support

i have to change my credit card number and have problems get into the system to make the change

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.