Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Visual lookup not working

I am using an iPhone se 2nd gen and can’t get visual lookup to work. I have tried so many photos, used photos shown in videos demonstrating this feature but nothing works


i don’t see an icon when swiping up on an image and don’t see the information button with the stars indicating the visual lookup feature.


anyone know why or how to fix this


im on the iPhone se 2nd gen and obviously iOS 15

Posted on Sep 20, 2021 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2021 7:27 AM

Hi aadil7863,


It sounds like you're having some trouble with Visual Lookup and we can help.


Take the steps here to use Visual Lookup:

Use Live Text and Visual Look Up on your iPhone


What happens when you try?


From which country are you contacting us?

Visual Lookup is only available in the United States at the moment:

iOS and iPadOS - Feature Availability


Thanks for using the Apple Support Communities.

1 reply
Sort By: 
Question marked as Top-ranking reply

Sep 21, 2021 7:27 AM in response to aadil7863

Hi aadil7863,


It sounds like you're having some trouble with Visual Lookup and we can help.


Take the steps here to use Visual Lookup:

Use Live Text and Visual Look Up on your iPhone


What happens when you try?


From which country are you contacting us?

Visual Lookup is only available in the United States at the moment:

iOS and iPadOS - Feature Availability


Thanks for using the Apple Support Communities.

Reply

Visual lookup not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.