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User profile for user: Auntielainie
Auntielainie Author
User level: Level 1
4 points

What to do about virus on iphone

Continuous messages that I may have a virus and need to clean or scan iphone

iPhone 11, iOS 14

Posted on Sep 20, 2021 12:21 PM

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User profile for user: iW00
iW00
User level: Level 6
8,518 points

Posted on Sep 20, 2021 12:32 PM

Ignore it. It's a scam.


Recognize and avoid phishing messages, phony support calls, and other scams

https://support.apple.com/en-us/HT204759


About pop-up ads and windows in Safari

https://support.apple.com/en-us/HT203987


Delete spam calendars and events on iPhone

https://support.apple.com/en-us/HT211076

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2 replies
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
261,244 points

Sep 20, 2021 12:25 PM in response to Auntielainie

If running iOS 13 or earlier versions, check: Settings - Passwords & Accounts - Accounts - Any rogue entries here? If so, delete the rogue account. 


If running iOS 14, check: Settings - Calendar - Accounts - Any rogue entries here? If so, delete the rogue account. 


The Apple support article is below. 


Remove calendar spam


Video support

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What to do about virus on iphone

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