Billing
I was billed on a credit card I had lost, and now it’s not letting me add another one to pay for the bill that was charged on the other card
iPhone XS Max, iOS 14
User profile for user:
jdo_apple
User level:
Community Specialist
Hello Anthony,
Thanks for reaching out in Apple Support Communities. We're happy to help get you pointed in the right direction for assistance with your Apple ID account. We don’t have access to accounts here.
When changing payment methods, you are going to want to add the new method before removing the old method. See Change, add, or remove Apple ID payment methods for details.
If you are still unable to change your payment method, please reach out to Apple Support by going to Get Support.
Take care!