Level 1

4 points

Apple id problems

Hey apple…I’m writing becose after i change my phone from iphone 7 to 12 my information in phones is still same..I mean when someone save a phone contact in iphone 7 appear in my phone too and 🔁.l’m trying to disconnect them but nothing happend…Waiting for a solution from you becose my privacy is not safe🤷🏻

iPhone 12, iOS 15

Posted on Sep 20, 2021 4:54 PM

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4 replies

Level 10

686,501 points

Sep 20, 2021 5:16 PM in response to ledi128

You need to reset the iPhone 7 so it is completely wiped. Use the steps in the article below to do that.

Selling/Giving Away Device. *

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Level 10

686,501 points

Sep 20, 2021 5:51 PM in response to ledi128

Did you read the article I posted a link to? Did you remove your Apple ID from the phone?

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Level 1

4 points

Sep 20, 2021 5:18 PM in response to Eric Root

Already did but still same

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Level 1

4 points

Sep 20, 2021 6:01 PM in response to Eric Root

Yeah i did and try it but no change..idk what to do else they work like one phone🤷🏻

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Apple id problems

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