White screen when zooming
White screen when zooming
iPhone 11 Pro, 14
White screen when zooming
iPhone 11 Pro, 14
Thanks for including the screenshot for us, adolfo42,
Since you're running an earlier iOS version, you may consider updating the iOS after you create a backup of your iPhone: Update your iPhone, iPad, or iPod touch
The iOS 15 update does include enhancements to photos which may benefit you.
Let us know if this helps.
Kind regards.
Hi adolfo42,
Welcome to the Apple Support Communities!
We understand that you're seeing a while screen when you attempt to zoom in. Is this happening in a specific app or does it happen in all apps?
Do you experience the same behavior after you restart your iPhone?
We look forward to your reply.
Cheers!
We appreciate you clarifying this for us, adolfo42,
It sounds like when you use the camera you can see the preview until you attempt to zoom in on the image, then it turns white, correct?
Does this happen with both the front and rear camera?
Which iOS are you running currently? You can go to Settings > General > About to locate the version.
Take care!
I am running 14.7.1 on a 11 Pro.
On the rear camera I can only zoom to 2.0 x, after that it becomes white.
the front camera I only have two options of zooming by pressing this little icon, no numbers here, so it never becomes white
Every time that I use the camera, either camera by itself or a camera on messaging, any type of messaging app.
I have turned the phone off multiple times and the same
White screen when zooming