I am being charged through an App called
Simply Piano for something I did not approve.
I was only doing a free trial and all of a sudden it told me I was charged an annual charge. I want to remove it! Thank you
iPhone 12 Pro Max, iOS 14
Hello jeanie89,
Thank you for posting in the Apple Support Communities. We're here to provide additional support.
We see that you've had a chance to review the related article, Request a refund for apps or content that you bought from Apple. What was the result after taking those steps? We ask because you'll want to follow those steps to request a refund.
If that app happens to be an annual subscription, we suggest taking the steps below to cancel the subscription. Simply removing the app from your device won't cancel the subscription.
How to cancel a subscription from Apple
If this concern isn't resolved after taking the steps above, we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here:
We hope this information is useful. Kind regards.
Hello jeanie89,
Thank you for posting in the Apple Support Communities. We're here to provide additional support.
We see that you've had a chance to review the related article, Request a refund for apps or content that you bought from Apple. What was the result after taking those steps? We ask because you'll want to follow those steps to request a refund.
If that app happens to be an annual subscription, we suggest taking the steps below to cancel the subscription. Simply removing the app from your device won't cancel the subscription.
How to cancel a subscription from Apple
If this concern isn't resolved after taking the steps above, we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here:
We hope this information is useful. Kind regards.
I am being charged through Simply Piano for a charge I did not approve how do I make it go away
