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My applied is the same as my icloud email. When I try to recover password using forgot password for apple id, it sends forgot password and icloud email, which essentially is the same (for which I an trying to recover password). I also lost answers to secret questions. How do I recover my icloud account?
Appreciate any help in this matter.
Thanks.
it sends forgot password and icloud email, which essentially is the same
If you didn't receive your verification or reset email click here --> https://support.apple.com/HT201455
I also lost answers to secret questions.
"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485
If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:
Two-factor authentication for Apple ID --> https://support.apple.com/HT204915
If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169
it sends forgot password and icloud email, which essentially is the same
If you didn't receive your verification or reset email click here --> https://support.apple.com/HT201455
I also lost answers to secret questions.
"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485
If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:
Two-factor authentication for Apple ID --> https://support.apple.com/HT204915
If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169
Contact support and see if they can help you. Use the Get Support link above.
Recover account when icloud email and apple id are same, and lost access to both.
