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Why is Visual lookup not working on IPhone XS Max iOS 15

I have just updated my iPhone XS Max to iOS 15 but visual lookup is not working. I don’t understand why as this phone should be supported. Thanks

iPhone XS Max

Posted on Sep 21, 2021 3:49 AM

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Posted on Sep 29, 2021 5:51 AM

I found a way to get this working , go to Settings, General, Language & Region and change region to United States then re boot the iPhone

its terrible that it will not work in the United Kingdom and you have to do this

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Sep 22, 2021 6:27 AM in response to BG-

Hello  BG-,


We understand that you're having trouble with Visual Look Up on your iPhone and that you did review the following article: Use Live Text and Visual Look Up on your iPhone


Per that article, Visual Look Up isn't available for everything. "If you don't see the Visual Look Up button, Visual Look Up isn't available for that photo." Are you not seeing that icon in any photo that you have taken, including one of common things such as a plant or animal?


Thanks

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Why is Visual lookup not working on IPhone XS Max iOS 15

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