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iPad IOS Software is not updating

Why is my iPad not updating? I am several versions behind the latest release. Auto updates are enabled and I do not see an option to manually pull the latest release. I am on 12.5.4 and my iPad says that my software is up to date. The latest version is ios15. Some of my apps are not working now due to software compatibility.

iPad mini, iOS 12

Posted on Sep 21, 2021 3:26 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2021 3:38 AM

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.4. You will have one of these three models of iPad.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few days go. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14/15.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

2 replies
Question marked as Top-ranking reply

Sep 21, 2021 3:38 AM in response to KurtisO

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.4. You will have one of these three models of iPad.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few days go. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14/15.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

iPad IOS Software is not updating

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