I submitted what I thought was a wrong charge. It was not wrong, how do I put it back on

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cecelia200 Author

Level 1

4 points

I submitted what I thought was a wrong charge. It was not wrong, how do I put it back on

I had a charge removed of $9.99 I thought was from my 3 year old granddaughter.

But it was my subscription to CIRCLE parental control. Is is possible to renew the charge?

Posted on Sep 21, 2021 7:33 AM

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Answer 1

Sep 22, 2021 8:06 AM in response to cecelia200

Hi cecelia200,

Thanks for coming to Apple Support Communities for help today with a subscription. It sounds like you requested a refund for an app you'd like to keep.

For all subscription help, please see: Subscriptions and Billing.

Have you tried resubscribing within the app?

You may also find this article useful: Approve what kids buy with Ask to Buy.

Have a fantastic day!

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I submitted what I thought was a wrong charge. It was not wrong, how do I put it back on

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