An errors occurs when downloading iOS 14.8
I am trying to download the 308MB of the iOS 14.8 but a dialogue box appears notifying me of an error during the download . I also tried to download the iOS 15 but it wouldn’t
iPad Air 2, iPadOS 14
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I am trying to download the 308MB of the iOS 14.8 but a dialogue box appears notifying me of an error during the download . I also tried to download the iOS 15 but it wouldn’t
iPad Air 2, iPadOS 14
Hey there andrefromabudhabi,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues updating your iOS. We're happy to provide some assistance.
Let's follow the steps outlined in this helpful resource:
If your iPhone, iPad or iPod touch won’t update
You can also update using your computer:
Update software on your iPhone or iPad
We hope this helps.
Have a great day!
For the benefit of all…
Whether or not you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:
Settings > General > About
Not sure which iPad you have? Identify your iPad model.
Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:
iPad1 - iOS 5.1.1
iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)
iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)
iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.5
Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 15.0
If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
In certain circumstances, it may be necessary to perform an update using a computer. To do so, you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS) - ensuring that the installed version of iTunes is the most recent version:
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter.
iPad can only be updated over a standard WiFi connection, a cellular 5G connection, or be updated by a PC or Mac using iTunes or Finder via USB.
I am having the same issue and have no computer to download it from. Only my phone.
An errors occurs when downloading iOS 14.8