A few months ago I was in the service with my Ipad Air, and they gave me brand new Ipad cause problem in my one was unfixible. So the they said that I have new 1 year warranty, but in Settings in the information about my device I saw previous date of end of the warranty. How can I get right date of free support and warranty?
Generally, when a device is repaired or replaced under warranty, you have 90 days or the remainder of the original warranty, whichever is longer. You'll need to contact whoever told you it was one year and get them to help you sort it out.
Generally, when a device is repaired or replaced under warranty, you have 90 days or the remainder of the original warranty, whichever is longer. You'll need to contact whoever told you it was one year and get them to help you sort it out.
You are mistaken.
The replacement device is covered for 90 days or the length of the original warranty, whichever is longest.
Where did you see that - can you post a link to that please. I have never heard of that.
Here is the US warranty and it includes what we have been saying: 90 days or the length of the original warranty.
https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html
Agree with Idris - I had a similar situation and the replacement simply "slipped into" the original warranty terms.
But in the official information on the apple website I read that if they replace the device they give new warranty for this
Apple warranty on the new product after service
