You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone wont update it keeps saying I’m not connected to the internet, what do I do?

My phone won’t update it keeps saying I’m not connected to the internet, what do I do

iPhone XR, iOS 14

Posted on Sep 21, 2021 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2021 2:58 PM

  1. Make sure you have a 50% or better battery charge.
  2. Turn off Power Saving mode.
  3. Make sure you have at least 6GB of free space on your iPhone.
  4. Ensure you have a good WiFi connection (you cannot use cell data).
  5. Turn off any VPN you might be using.


1 reply

My iPhone wont update it keeps saying I’m not connected to the internet, what do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.