My Memoji didn’t transfer to new iPhone 12

My Memoji didn’t transfer to new iPhone 12. I’ve had the phone for 10 months and just noticed it. My Memoji is still on my iPad. Is there a way to do this without resetting everything?

iPhone 12

Posted on Sep 21, 2021 5:02 PM

Reply
1 reply

Sep 22, 2021 12:01 PM in response to Saribko

Hello Saribko,


Welcome to Apple Support Communities. We understand that you’ve recently noticed your Memoji aren’t on your iPhone 12. We are happy to help.


Did you set up your iPhone 12 from an iCloud or iTunes backup? Do you have two-factor authentication enabled for your Apple ID? Are you using the same Apple ID on your iPhone and iPad?


Please see the last paragraph of the section titled “Manage your Memoji”  here: Use Memoji on your iPhone or iPad Pro - Apple Support


Let us know if you have further questions.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Memoji didn’t transfer to new iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.