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Level 1

4 points

Black to apple logo

Why does my new iPhone XR go to a black screen then go to the apple logo it won’t stop I have tried restarting doesn’t work and it’s completely unresponsive please help

iPhone XR

Posted on Sep 21, 2021 7:21 PM

Best reply

MrBill3

Level 10

103,708 points

Posted on Sep 22, 2021 4:49 AM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If your iPhone is stuck on the Apple logo - Apple Support

Good luck.

View in context

Black to apple logo

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