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User profile for user: maymayng79
maymayng79 Author
User level: Level 1
4 points

How to know if the email is from Apple or not?

Hi i didnt do any purchase on this product. But i got this email in the morning… please help



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iPhone 6s Plus, iOS 14

Posted on Sep 21, 2021 8:35 PM

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User profile for user: Pactricia666
Pactricia666
User level: Level 6
12,808 points

Posted on Sep 21, 2021 8:53 PM

Tried to look for the app and it appears to be something that kids will play nowadays. Do you have someone that has access to your Apple ID or on your phone?


Try to follow the instructions on this article provided by Apple: If you see 'apple.com/bill' on your billing statement - Apple Support


Edit: I did not notice or I am not able to confirm that the email is fake. Follow the suggestion of Niel.

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User profile for user: Pactricia666
Pactricia666
User level: Level 6
12,808 points

Sep 21, 2021 8:53 PM in response to maymayng79

Tried to look for the app and it appears to be something that kids will play nowadays. Do you have someone that has access to your Apple ID or on your phone?


Try to follow the instructions on this article provided by Apple: If you see 'apple.com/bill' on your billing statement - Apple Support


Edit: I did not notice or I am not able to confirm that the email is fake. Follow the suggestion of Niel.

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How to know if the email is from Apple or not?

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