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I upgraded Reminders on my Macbook Air and now I can't see the Reminders content anymore. I can see and use them on my iPhone but not on the MacBook.
Using MacOS Big Sur version 11.5.2
Reminders app on the laptop has this link: https://support.apple.com/en-us/HT210220
But I have no option to 'Upgrade Now'.
It would be helpful to have the Reminders available on both devices again.
Any ideas? Thank you.
MacBook Air 13″, macOS 11.5
Hello angrysharks,
We would like to see how we can help you wuth Reminders today. iCloud reminders created on a device that's running earlier software are visible only on other devices running earlier software. Do you have any avaiable upgrade for the iOS on your iPhone? Check out this link for more information: Update your iPhone, iPad, or iPod touch
Cheers!
Hello angrysharks,
Thank you for getting back to us.
To confirm, initially you mentioned you upgraded Reminders on your MacBook, and you also said you "have no option to 'Upgrade Now'". To clarify, did you see 'Upgrade Now' in Reminders on your Mac initially? That just helps us confirm that Reminders did indeed upgrade on your Mac but that reminders are just not syncing between all devices. If that's the case, see if the steps in this article help get your reminders syncing again: If your iCloud Contacts, Calendars, or Reminders won’t sync
Cheers!
Hello angrysharks,
On your Mac, choose the Apple menu > System Preferences > Apple ID, select iCloud in the sidebar, then select Reminders in the list of apps. Do you see an option to upgrade?
Let's also confirm that you're using the same Apple ID for iCloud on both your Mac and iPhone with reminders set up as follows: About upgraded reminders on Mac
If you're still experiencing the issue after, reach out to Apple directly for further assistance at: Get Support
Cheers!
Thank you very much for your advice. It looks like I need to contact Support.
There is no option to update available next to Reminders (following your instructions).
And yes, I am definitely using the same Apple ID for iCloud on both my MacBook Air and my iPhone.
Thank you again for trying to help.
Thank you. It’s been months so it’s hard to remember but I think I might have clicked on a suggested upgrade on the MacBook for Reminders.
I checked the link you suggested and I’ve nothing to change. I always do the iOS updates on the iPhone and MacBook. All other apps are synced as ever. It’s just Reminders that isn’t.
I contacted Support. Two Live Chats didn't solve it but I also had a callback and spoke to a Support Agent.
In case anyone else has this problem, this is what we did:
We put the MacBook in Safe Mode (shut down, then hold shift key and keep holding while you press the power on key).
System Preferences > Apple ID > iCloud > Reminders
Unchecked Reminders and rechecked the box.
Restarted the Mac and opened the Reminder app and all of the reminder content appeared.
Solved at last!
Thanks but my iPhone is already updated so the link doesn’t help. It’s the MacBook that Is not showing Reminders anymore. I’m still using Reminders on my iPhone every day.
Hello angrysharks,
We are glad to hear you got the issue resolved, and thanks for getting back to us with the solution.
Cheers!
How to upgrade Reminders on Macbook Air
