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lyssa2963 Author

Level 1

6 points

account disabled

In the app store when I try to download app it says my account has been disabled.What does that mean and how do I fix?

Posted on Sep 22, 2021 4:36 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Sep 22, 2021 4:56 PM

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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