I wanna make a new Apple ID

Refer to:

If you see a Could Not Create Apple ID or Could Not Set Up iCloud message - Apple Support

"If you still need to set up iCloud with this Apple ID, contact Apple Support for help."

Other ways to contact Apple:

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Please note that you can create a maximum of 3 apple ids on one phone. So, if you or the previous owner has already completed the quota there is no way you can make another one. However, you cab go online and make it on the web:

https://appleid.apple.com/account