when i try add an email adress , i take "unable to verify account information"
when i try add an outlook.com adress , i take "unable to verify account information" . i can't go login page.
iPhone 6s Plus, iOS 12
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when i try add an outlook.com adress , i take "unable to verify account information" . i can't go login page.
iPhone 6s Plus, iOS 12
meeR01,
It looks like you tagged an iPhone 6s and iOS 12 in your post. Is that the device and software you are currently using? If so, you'll want to update your iPhone to the latest iOS which is iOS 15 currently.
iOS 15 and iPadOS 15 are compatible with these devices
After backing up your device, you can follow the steps here: Update your iPhone, iPad, or iPod touch to update.
If this continues after updating, you may want to reach out to Apple Support for further assistance. Depending on your region, you may be able to reach them here: Get Support.
Have a good one!
meeR01,
It looks like you tagged an iPhone 6s and iOS 12 in your post. Is that the device and software you are currently using? If so, you'll want to update your iPhone to the latest iOS which is iOS 15 currently.
iOS 15 and iPadOS 15 are compatible with these devices
After backing up your device, you can follow the steps here: Update your iPhone, iPad, or iPod touch to update.
If this continues after updating, you may want to reach out to Apple Support for further assistance. Depending on your region, you may be able to reach them here: Get Support.
Have a good one!
i can sign in my email in safari or my Pc. This problem happens before login screen. when i press 'add account' button and then choose 'outlook.com' , i take this error. and if i press 'ok' and 'save' , it's look like this.
Welcome to Apple Support Communities meeR01,
We'd be happy to help get your Outlook account signed in on your iPhone. Are you able to sign into your Outlook account in Safari through their website using the same credentials?
You'll want to follow the steps here: Set up an Outlook account in the iOS Mail app
Hope that helps!
Thanks for your advice.
when i try add an email adress , i take "unable to verify account information"