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Level 1

4 points

My Apple ID disable

May i know why my apple ID disabel? After i update ios 15 i cannot download or update any app because apple id disable

Posted on Sep 23, 2021 4:06 AM

Top-ranking reply

Level 10

418,585 points

Posted on Sep 23, 2021 6:24 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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