since ios 15 update I cannot connect to the internet

I'm getting "No internet connection" under my Wireless Network name.

All wifi symbols present at the top of the screen.

iPad Air 2, iPadOS 15

Posted on Sep 23, 2021 3:55 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2021 4:02 AM

Your issue is unlikely to be WiFi, but more likely a problem obtaining a valid IP Address for your network.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and may need to be temporarily disabled.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

2 replies
Question marked as Top-ranking reply

Sep 23, 2021 4:02 AM in response to Bazza2

Your issue is unlikely to be WiFi, but more likely a problem obtaining a valid IP Address for your network.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and may need to be temporarily disabled.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

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since ios 15 update I cannot connect to the internet

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