Can you return an item that is engraved?
you can return an item that is engraved?
i got an apple pencil, but cannot use it, because my ipad is to olde.
but my name is on it.
can i still return it ?
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Please see the section on "engraved items" at Returns & Refunds - Shopping Help - Apple
The only exchange exceptions are personalized items (such as engraved iPhone, iPad, or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy)."
It looks like you should be able to return...