idk why my health and photo apps are so bloated right now like I have no data on the health app yet it says I’m at 1.66gbs of data and I have a small amount of photos and no vids or gifs yet photos says I’m at 1.89gbs idk if it’s a bug or what, and I can’t even update my phone now because of this
iPhone 7
Thanks for replying, shugo240, and that additional info, it really helps! If you haven't already, restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on.
Next, we would like you to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.
How to back up your iPhone, iPad, and iPod touch
Transfer photos and videos from your iPhone, iPad, or iPod touch
Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.
Have a great day and thanks for using the Apple Support Communities!
Hello shugo240,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are seeing Health and Photos taking up more storage than expected. To help with this, please see if the info in this Apple resource help with your situation:
How to check the storage on your iPhone, iPad, and iPod touch
Cheers!
Thank you for the information but unfortunately it wasn’t that useful to me, I need to know why an app that has 0 data in it is taking up 1.66 gbs and I just want to know how to delete all that data that’s apparently there even after I thought I deleted all the data.
Why are my photos and health app so bloated?
