what is error -1
I keep getting unknown error occurred (-1) when I try to restore my iPhone
iPhone 11, iOS 14
I keep getting unknown error occurred (-1) when I try to restore my iPhone
iPhone 11, iOS 14
Hi lorelai16,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with restoring your iPhone and seeing error code (-1). We're happy to provide some information to assist.
The article here goes over possible error codes and reasons: iOS update and restore errors
For error code 1, it's possible there is a hardware issue as the category states:
Check your hardware
If you see error 53, use these steps.
If you see one of the errors below, you might have a hardware issue:
Here's what to check. Try again after each step:
If you still see the error, contact Apple Support.
Be sure to complete the steps and test. If the issue continues you can use the link to Contact Apple Support or reach out using a list of telephone numbers by region here: Contact Apple for support and service
Take care!
what is error -1