I have an iPad I haven't used for long time but can't set it back up
How can I get into my device when it's asking for original Apple id that I can't remember
iPad (4th gen) Wi-Fi + Cellular
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How can I get into my device when it's asking for original Apple id that I can't remember
iPad (4th gen) Wi-Fi + Cellular
Is the iPad disabled, or Activation Locked? Have you simply forgotten your AppleID credentials?
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
Disabled
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
AppleID
You’ll need the AppleID and associated password. For which you’ll need the owner to assist. If these credentials have also been forgotten, they can be recovered by the owner here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Is the iPad disabled, or Activation Locked? Have you simply forgotten your AppleID credentials?
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
Disabled
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
AppleID
You’ll need the AppleID and associated password. For which you’ll need the owner to assist. If these credentials have also been forgotten, they can be recovered by the owner here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
You need to be advised that if this iPad is a 9-year old, 2012 iPad 4th generation, there is no support for such an old iPad model and almost NO older compatible apps for such old iPads, any longer, either.
The procedures to completely reset this old iPad will nearly render this old iPad useless.
You will lose ALL data that was stored on this device and getting older versions of apps will be fraught with frustration.
Simply and bluntly put, a 4th gen iPad is too old and obsolete now.
Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially now in 2021!
If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from
better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.
There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.
If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.
All of these older model iPads below, CAN run the latest iPadOS versions and the latest iPadOS 15.
2014, 9,7 inch screen iPad Air 2 models
2015, 7.9 inch screen iPad Mini 4 models
2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )
2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )
2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )
2017, 9.7 inch screen iPad 5th gen models
2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )
2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )
2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )
Get the largest internal data storage model you can afford as NO Apple iOS device has expandable storage.
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.
Sorry & Best of Luck to You!
If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free,
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware.
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome”screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy
Good Luck to You!
did you not read my comment i said it was mine but because its older i cant remember the set up password. if that cant be by passed whats the point of the device. sounds like money greedy apple to me.
AND you need to totally re-read my statements.
That iPad will lose everything on this iPad in the full reset.
Everything, with NO way to get any apps for this iPad pretty much forever!
Sorry.
Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.
Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.
There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!
Third party compatible apps for such old devices are few and far between, now, in 2021.
This includes apps for both iOS 9 AND iOS 10 devices!
AND, NO WAY to initially install any older, compatible, third party apps into this old iPad.
NO MORE SUPPORT! NO MORE APPS!
AND, that 5-year old default iOS Safari Web browser is too old, not secure and not safe to use to access the Internet, any longer.
There are virtually NO MORE third party Web browsers left for 8-10 year old iPads!
Available and more popular third party Web browser choices are GONE, now!
If you must use these old iPad models, here is what is left for still updated Web browsers.
Pickins’ are slim, now!
ALook Web browser ( A fairly new Web browser primarily designed for old iOS device versions, but is still available to newer iOS/iPadOS devices, as well ) The ONLY “new-ish” Web browser I recommend for any old/er iPad models at this late timeframe!
Dolphin Web browser
Maxthon Web browser
TOR private browser
TOR + VPN private browser
Turbo VPN private browser
This is pretty much it for iOS 9/10 compatible device, up to date, third party Web browsers today, in 2021.
If a child wants to use it, the child may want access to games.
There are NONE available for this old an iPad.
No video apps, either.
The only way to get access to some video websites is through a Web browser, which on this old an iPad will be s slow and tedious waiting for the video websites to load and play any type of child/family approved content.
That iPad will be pretty much next to useless.
if things still work they are not obsolette i just wanted it working for a child to use i dont want to have to buy another one but i know when i doit wont be bloodyapple.
I have an iPad I haven't used for long time but can't set it back up