cannot connect iPhone12 to itunes

Hi collins167,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot :)

Apple support have an article online to guide you:

If you can't connect to the App Store, iTunes Store, or other Apple services

https://support.apple.com/en-us/HT201400

Or

Contact iTunes Support.   Worldwide

https://support.apple.com/choose-country-region/itunes

Cheers :)

You may want to browse this article about iTunes:

Listen to music and more in the Apple Music app

https://support.apple.com/en-au/HT204951

Have been using iTune for 10 years. When I pressed the iTune button the app comes up but does not connect search was trying to connect for five hours no response

iTunes mot responding tried for 5 hourst