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Mufasa58 Author

Level 1

4 points

My screen went black while doing a backup. Can't get it back.

iPhone 11 Pro Max

Posted on Sep 24, 2021 12:09 PM

Top-ranking reply

ace1018

Community Specialist

Posted on Sep 26, 2021 5:48 AM

Hello Mufasa58,

We see that you need help with your iPhone. We also see you're coming to the Communities from the following article If the screen isn’t working on your iPhone or iPad, but after trying those steps, the issue continues.

If your iPhone won't turn on or is frozen, follow the steps here next: If your iPhone won't turn on or is frozen

If you need more help, Contact Official Apple Support

Cheers!

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My screen went black while doing a backup. Can't get it back.

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