You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
somebody else? This is really dissappointing. Just by gently cleaning with a minimum amount of water with a cloth of paper, upper speaker is broken now.
anything I can do?
iPhone 11 Pro
More about how to clean your device: https://support.apple.com/en-gb/HT207123
Not much else to do. You could have it repaired, but the cost would be prohibitive
More about how to clean your device: https://support.apple.com/en-gb/HT207123
Not much else to do. You could have it repaired, but the cost would be prohibitive
Thank you. But not waterproof obviously I undestand in case of dropping it into the water. If they show us tests of 4m depth for 20 or 30 min and then 1ml for 1milisecond destroys a component of it (the front speaker in this case) that's certainly a failing product / or a lie. We cant use words to account for massive elastic meaning like this. 'Water resistant but not waterproof' including destruction by 1ml 1mlsec of cleaning is not right any way we look at it.
To the over time point: never ever even rained over this phone, much less any other contact with water other than wet cloath for cleaning. And never a chemical product.
But how this device cant handle a 1ml of water if its advertised as partially resistant to submersion? This was literally cleaning with small drop of water and a tissue (!).
Sometimes that's all it takes. While the device may be resistant to water, such resistance naturally decreases over time -- and resistance does not mean waterproof.
Iphone 11 pro top speaker deteriorated by just cleaning with a drop of water
