Confused about iPhone 13 and MagSafe

I might have been living under a rock, but I got my 13 Pro Max today, and the MagSafe seems different somehow. I have several MagSafe accessories that work with it just fine. But so far I have tried 3 different cases that claim to be MagSafe compatible, but when I use them, there's hardly any hold at all, rendering the cases unusable.


I know I could just take the case off, but that doesn't seem very practical... Am I missing something?

iPhone 13 Pro Max, iOS 15

Posted on Sep 24, 2021 6:07 PM

Reply
5 replies

Sep 24, 2021 8:05 PM in response to lobsterghost1

I would agree, but as an example, I previously had an iPhone 12 Pro Max and used 3rd party MagSafe cases with it and never had a problem. If they did have the ring, it was not visible. So I figured nothing would be different with the 13. One of the cases I tried was an Otterbox Symmetry that clearly says it's MagSafe compatible on the package. No mention of a ring, nor were any included.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Confused about iPhone 13 and MagSafe

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.