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It says my account has been disabled in the itunes and app store when trying to purchase a new app or update an existing app

iPhone 12 mini, iOS 14

Posted on Sep 24, 2021 8:03 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2021 8:08 PM

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(205293)

2 replies

Sep 24, 2021 8:16 PM in response to Bulldog858

Bulldog858 Said:

"Help: It says my account has been disabled in the itunes and app store when trying to purchase a new app or update an existing app"

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Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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