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mohideen33 Author

Level 1

4 points

iPad locked with previous owner's Apple ID

How can I open my ipad if I don't know the account name and passcode? Coz it's my second hand ipad so I can't able to open my ipad

[Re-Titled by Moderator]

Posted on Sep 25, 2021 8:57 AM

Top-ranking reply

Katana-San

Level 9

69,625 points

Posted on Sep 25, 2021 9:03 AM

Hello ~ Well….you have a problem…that device has an activation lock in place. You must contact the person you bought it from and see if they can/will remove the lock. If you can… return it for a refund and if not recycle it responsibly. Neither we nor Apple can help and read the following info especially the section about purchasing a second hand device.

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

~Katana-San~

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iPad locked with previous owner's Apple ID

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