Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 max pro can't make phone calls

NEW iPhone 13 max pro. Can get calls, but cannot make calls.

Posted on Sep 25, 2021 12:18 PM

Reply
Question marked as Best reply

Posted on Sep 25, 2021 12:40 PM

Here's what happened. When I put the new phone online, it populated the Secondary sim (The Esim). ATT needed to activate the Primary Sim. (The one in the sim tray).


After a time on hold with ATT, Carmela was able to do the magic Reset and I'm good now!

2 replies

Iphone 13 max pro can't make phone calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.