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Sign-in after giving my Apple ID, it wants some kind of touch it show a fingerprint, but I can’t get past that. Is this something new. How do

On signing in, and giving my Apple ID, and password, it gives me a verification number, but then asks for some of touch and shows a little fingerprint. I have never done anything like this. It just stops me cold and I have no way to get access. Can anyone tell me how to deal with this?

iPad 2, iOS 9

Posted on Sep 25, 2021 2:01 PM

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Posted on Sep 25, 2021 6:55 PM

What happens if you touch your finger to the finger print?


See the Apple Support article(s) below. 


Touch ID on iPhone and iPad.     


Touch ID isn't working on your iPhone or iPad.

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Sign-in after giving my Apple ID, it wants some kind of touch it show a fingerprint, but I can’t get past that. Is this something new. How do

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