Emergency SOD
How do we turn off emergency SOS, my husbands phone is frozen
iPhone 11 Pro Max, iOS 14
User profile for user:
judysings
User level:
Community Specialist
Hi kandace197,
Thank you for posting in the Apple Support Communities. It sounds like your husband activated Emergency SOS, and not his iPhone is frozen, correct? If so, we would love to help see if we can get the issue resolved for you. If some features aren't working after, it is expected behavior, but only temporarily. See the "Important information about emergency calls on iPhone" section of the link we've provided below.
Make emergency calls on iPhone
If the device is frozen entirely, please follow the below link to troubleshoot the issue.
If your iPhone won't turn on or is frozen
Please let us know how it goes. We're always happy to help.
Cheers!