Cannot hear other people on FaceTime call

How do I fix not being able to hear other people on FaceTime calls? They can hear me just fine but I cannot hear them. I’ve tried face timing with different people but I can never hear them. Regular phone calls work just fine. Have tried disabling FaceTime and reenabling it but that doesn’t resolve the problem. iPhone 13 Pro Max, iOS 15.

iPhone 13 Pro Max, iOS 15

Posted on Sep 25, 2021 7:44 PM

Reply
1 reply

Sep 27, 2021 5:03 AM in response to Bill03054

Hi Bill03054,


We understand you're experiencing sound issues during FaceTime calls. For this, we'd recommend attempting the steps outlined in these articles below:


Restart your iPhone


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


However, if the behavior continues, you'll want to contact Apple Support next via Get Support.


Cheers.

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Cannot hear other people on FaceTime call

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