phone cannot power off because of frozen screen
My phone is stuck on the slide to power off screen and the touch screen does not work
iPhone 11
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My phone is stuck on the slide to power off screen and the touch screen does not work
iPhone 11
Use these instructions, to perform a "forced" restart of your iPhone:--> Force restart iPhone – Apple Support
Regards
Giulio
Use these instructions, to perform a "forced" restart of your iPhone:--> Force restart iPhone – Apple Support
Regards
Giulio
Press and hold either of the volume buttons and side button simultaneously. Hold it until the phone reboots.
phone cannot power off because of frozen screen