Erasing Mac and reinstalling macOS

Proceeded to erase hard drive but see "Failed to eject "OS X Base System" because it is currently in use. How do I proceed. Mac uses High Sierra.

MacBook Pro 15″, macOS 10.13

Posted on Sep 26, 2021 12:34 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2021 12:55 PM

Boot your Mac in Recovery mode by restarting and when you hear the startup chime press the Command-R (⌘R) keys until you see the Apple logo and progress bar. Use a wired USB keyboard for this.


• When the macOS Utilities window appears, select Disk Utility.

• Click Disk Utility > View > Show All Devices, then select the top-most drive device on the left.

• Click Erase and then set the parameters. Name the drive/volume Macintosh HD, APFS format (for Catalina or Big Sur) or Mac OS Extended (Journaled) format (for High Sierra or Mojave) and GUID partition map scheme.

• Quit DU and select Reinstall macOS.

• Follow the prompts to select the install destination drive and reinstall the OS.


How to reinstall macOS from macOS Recovery - Apple Support

How to create a bootable installer for macOS - Apple Support


That’s if you want to start over. Scorched Earth.

3 replies
Question marked as Top-ranking reply

Sep 26, 2021 12:55 PM in response to ZanyLV7

Boot your Mac in Recovery mode by restarting and when you hear the startup chime press the Command-R (⌘R) keys until you see the Apple logo and progress bar. Use a wired USB keyboard for this.


• When the macOS Utilities window appears, select Disk Utility.

• Click Disk Utility > View > Show All Devices, then select the top-most drive device on the left.

• Click Erase and then set the parameters. Name the drive/volume Macintosh HD, APFS format (for Catalina or Big Sur) or Mac OS Extended (Journaled) format (for High Sierra or Mojave) and GUID partition map scheme.

• Quit DU and select Reinstall macOS.

• Follow the prompts to select the install destination drive and reinstall the OS.


How to reinstall macOS from macOS Recovery - Apple Support

How to create a bootable installer for macOS - Apple Support


That’s if you want to start over. Scorched Earth.

Sep 27, 2021 4:06 PM in response to ZanyLV7

To be clear, the password your were prompted for was the password for your network and not your computer user password.


Being that your Mac does not appear to see a valid macOS startup volume, I'd say you've succeeded in erasing the boot drive. At this point, since you're goal is to trade the Mac in to Apple for credit, I'd say you're okay. Apple do not need a valid OS on the machine you trade in. The fact that it boots to the recovery system should be validation enough that the Mac is operational for their purpose. Whatever they have planned for the Mac as it gets recycled certainly does not include reusing whatever drive is currently in the machine.


I would be content to leave the Mac as it is working and move forward with your trade in plan.


However, if you must know a little more about the spinning globe, you can take a look at this support document –

If your Mac doesn't start up all the way - Apple Support


Sep 27, 2021 3:50 PM in response to ZanyLV7

Booted Mac in Recovery mode by restarting, then pressed Command-R when I hear the startup chime. Did not see an Apple logo but rather a spinning globe with a bar below it asking me to choose a network. Upon choosing mine, screen asked for a password but would not allow me to enter it. I am trying to erase the hard drive to trade it back to Apple for a newer computer.

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Erasing Mac and reinstalling macOS

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