Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Unable to install update

I get a message unable to install iOS 15

iPad Air 2, iOS 11

Posted on Sep 26, 2021 1:42 PM

Reply

Best reply

Ijustwanttolookattheforums

Level 6

15,943 points

Posted on Sep 26, 2021 1:46 PM

I'm sorry to hear that you are struggling to download iOS 15.

If you have tried updating wirelessly, you should try to update via plugging your phone into your computer and using iTunes, or vice-versa

You may also find If your iPhone, iPad or iPod touch won’t update – Apple Support helpful.

View in context

Similar questions

1 reply

Best reply

Ijustwanttolookattheforums

Level 6

15,943 points

Sep 26, 2021 1:46 PM in response to Isibill

I'm sorry to hear that you are struggling to download iOS 15.

If you have tried updating wirelessly, you should try to update via plugging your phone into your computer and using iTunes, or vice-versa

You may also find If your iPhone, iPad or iPod touch won’t update – Apple Support helpful.

Reply

Unable to install update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up