Blue screen crash and reboot!

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Level 1

10 points

Blue screen crash and reboot!

The first day I got my iPhone 4 my iPhone flashed a blue screen then rebooted twice in the same day, I then did a complete restore...

Today, 6 days latter my iPhone 4 again just showed a blue screen then rebooted...

Has this happened to anyone else? Is the blue screen just the 'new way' to crash?

Is my iPhone faulty?

iPhone 4, iOS 4, 4.01 (8A306)

Posted on Aug 4, 2010 2:02 AM

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Answer 1

crh24

Level 3

930 points

Aug 4, 2010 2:20 AM in response to chaosboi

chaosboi wrote:
The first day I got my iPhone 4 my iPhone flashed a blue screen then rebooted twice in the same day, I then did a complete restore...

Today, 6 days latter my iPhone 4 again just showed a blue screen then rebooted...

Has this happened to anyone else? Is the blue screen just the 'new way' to crash?

Is my iPhone faulty?

It is very possible your iPhone is faulty. I have two iP4s and neither one of them has ever gotten a blue screen and spontaneously rebooted. It is also possible that one of the apps you are running is causing the problem.

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Answer 2

chaosboi Author

Level 1

10 points

Aug 5, 2010 7:03 AM in response to chaosboi

I managed to grab a picture of the Blue Screen of Death!

http://i22.photobucket.com/albums/b322/chaosboi/IMG_3665.jpg

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Answer 3

YavuZhaN

Level 1

0 points

Aug 5, 2010 11:45 AM in response to chaosboi

I has this just a min ago for the second time as chaosboi said, urgent solution please.. At first it happened when i was activating the phone, second happened a min ago while i was surfing in safari and it reboot after the blue screen.. When opened i was dimming the brightness and it gave a bluescreen again.. 😟

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Answer 4

YavuZhaN

Level 1

0 points

Aug 6, 2010 3:32 AM in response to chaosboi

hi,

i've recently bought an apple iphone 4, however it flashes an empty blue screen and reboots itself randomly.. i couldnt find any email address to contact with apple so i am writing to here again.. the blue screen thing happened while i was activating with itunes at first, it happened a 5-6 days later while i was surfing in safari and after that reboot i was trying to dim the brightness and it did it again.. i bought 2 iphone4s however just one does it..

please help me..

i bought them from online while i was in london however i am now at my home country Turkey, i have no chance to bring them personally to the regent street store..

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Answer 5

Aug 6, 2010 3:57 AM in response to chaosboi

HAHA Apple is just now reaching windows 3.1 levels of crashing 😝

sorry couldn't help myself,

just return and replace 🙂

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Answer 6

JuanSkom

Level 1

0 points

Sep 5, 2010 8:24 AM in response to chaosboi

I have the same message on black screen topic as it varies....

I once got this, the first day i used my iphone 4. But it restarted and have not had the issue till today.

Now i get the blue/black screen of death on my iphone4 frequently, under a period of 4 hours I've got it approximately 10 times. No I'm not exaggerating 10 times give or take a few.

I'm restoring it, got it three times in the middle of restoring. I've had one successful restore today, i hope the one i'm dong at the moment of writing this will be successful.

I will try to restore it as a new one. But I'm afraid it's the A4 built in memory that is the root cause.
As when it restarts or starts i quite often get a distorted apple logo. Not always but very often. This leads me to believe that its a memory issue and hardware. It runs 4.0.2.

Any experience of similar problems out there. Tomorrow i take it to a Apple concept store but i want input.

Message was edited by: JuanSkom

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Answer 7

creashor

Level 1

0 points

Sep 10, 2010 6:37 AM in response to JuanSkom

Did anyone get a resolution for this issue. I have just got my iphone 4 and I have had 3 blue screen crashes in less than a day. I am going to restore now but wondered if anyone had determined whether or not it is definitely a hardware fault or not.

Thanks

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Answer 8

JuanSkom

Level 1

0 points

Sep 10, 2010 8:40 AM in response to creashor

Well, when I removed the sim card it stoped, reinserted and not had it since never went to the apple concept store.

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Answer 9

iman8x

Level 1

0 points

Nov 2, 2010 11:45 PM in response to chaosboi

I had the same problem and when i trying restore my phone it goes to blue still screen and stop at that time ? how can I do ?
bought my Iphone 4 from Singapore just nearly 20 days

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Answer 10

Sep 27, 2011 1:16 PM in response to chaosboi

I've had the same problem! I've had my phobne for almost a year and this keeps happening in the middle of random apps. I'll just be checking my email and this happens! I went to the apple store and they were'nt quite sure what was wrong, but they said something in the system was clearly wrong and they would give me a new one.

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Answer 11

Jan 4, 2012 4:37 AM in response to chaosboi

This happened to me a couple of days ago after buying my iPhone 4s on Friday and it happened on the Sunday. I tried a hard reset, connecting to charger for longer than 15 minutes (even though the battery was fully charged when it happened) and there was just no life in it. The phone didn't show up on my laptop, nor did it make the little bleep and light up when I connected the battery charger. I then rang Apple customer support and they have come to the conclusion that it must be a fault with the phone and are replacing it for me. If anyone finds out the cause of this, it'd be great to know.

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Answer 12

Sep 28, 2013 2:38 PM in response to chaosboi

I had the same problem first with Starbucks app and then with Numbers. It was easy to replicate and everytime when I closed Numbers I was getting blue screen and then iphone reboots. I noticed that I don't have problem with startbucks app after I deleted it and installed again from app store. Then I did the same with Numbers and now I don't have this problem neither with Numbers or Starbucks. I did not run into other app yet so can't tell if this is a cure or not. But problems like in iOS not with the hardware.

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Answer 13

goos76

Level 1

4 points

Oct 4, 2013 8:11 AM in response to chaosboi

I have the same problem with my 16GB 5S! Apple where you at??? Fix this soon!!!!!!!!!!!!!!!!!!!!!

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Answer 14

Alvince

Level 1

4 points

Oct 14, 2013 11:49 PM in response to chaosboi

im facing this problem as well, it was so annoying... just bought 5S 64GB last night, and after i downloaded some apps then turn to blue screen and keeps restarting, the phone unable to switch on at all...

i think apple should get us the response ASAP, im really ****** off right now since i bought this expensive phone!!

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Answer 15

Polonium

Level 1

0 points

Oct 15, 2013 1:43 PM in response to chaosboi

I have the same problem on 5S 64GB. Update of an app, then Apple store crashed. I switched off the iPhone and it keeps restarting and shows me a nice blue screen. PLEASE HELP.

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